Sunrise Of Shelby Township

Reviews of Sunrise Senior Living facilities present a mixed picture, with many families expressing gratitude for the care their loved ones received, while others raise concerns about management and quality of care.

• Several reviewers praised the staff for their dedication, noting significant improvements in their relatives' health and socialization since moving to Sunrise. They highlighted the warm, family-like atmosphere and the personal attention their loved ones received.
• One family shared a touching account of the staff's compassionate care and a heartfelt service held for their mother, emphasizing the emotional support provided to both residents and their families.
• However, some reviews criticized the facility for being understaffed, alleging negligence in care and a focus on profit over resident well-being. Complaints included serving prepackaged food, losing personal items, and failing to engage residents in meaningful activities.
• Concerns were also raised about the handling of the COVID-19 pandemic, with one reviewer claiming that mismanagement led to unnecessary suffering.
• On the employment side, some former staff described a challenging work environment, citing low wages, high turnover, and a lack of training.
• Despite these criticisms, others described Sunrise as an excellent workplace, highlighting the supportive community and the strong bonds formed with residents and their families.

In summary, while many families have had positive experiences with Sunrise Senior Living, citing compassionate care and a welcoming environment, others have raised serious concerns about management practices, staff training, and the overall quality of care.