Sunrise Of San Rafael

Reviews of Cogir and Sunrise senior living facilities show a mix of experiences. Some reviewers appreciate the skilled and patient staff, noting improvements over time. However, concerns are raised about communication, with families feeling left in the dark unless they proactively reach out. The transition from Sunrise to Cogir has been criticized for poor management, lack of staff training, and reduced activities.

On the positive side, Cogir of San Rafael Memory Care is praised for its focus on memory care, offering a variety of activities, amenities like a library, beauty parlor, and outdoor areas. Some visitors found the facility to be a bit dated, while others appreciated its homey feel, friendly staff, and good food. The transition from other communities to Cogir has been described as smooth by some, highlighting a caring staff and a welcoming environment.

Conversely, there are complaints about the dining service being disorganized, with late food service and concerns over hygiene. Management's attention to residents' needs and the overall quality of service have been questioned, with some reviewers advising against the facility due to perceived negligence.

Other reviews highlight the cleanliness of the property and the friendliness of the staff, though some felt the facility was not the right fit for their needs, particularly for those not requiring memory care. The smaller size of the facility and limited outdoor access were noted, but the staff was described as friendly.

Overall, experiences vary widely, with some families finding the care and environment suitable and enjoyable for their loved ones, while others express dissatisfaction with management and services. Prospective residents and their families are encouraged to consider these varied experiences when making a decision.