Sunrise Of Randolph

Reviews for Sunrise of Randolph offer a mix of highly positive experiences and some concerns, painting a comprehensive picture of life at the facility. Many reviewers praise the caring and professional staff, the clean and welcoming facilities, and the range of activities available to residents. The dining experience, including meals served in a lovely dining room and special themed dinners, receives positive mentions. The garden area and various patios are highlighted as enjoyable spots for residents.

Several reviews specifically commend the facility for its handling of the COVID-19 pandemic, noting efforts to keep residents engaged and safe. The activities director receives special praise for going above and beyond during this challenging time. Families express gratitude for the peace of mind they feel knowing their loved ones are in good hands, with some noting that the staff's attentiveness extends to ensuring residents look their best and participate in favorite hobbies like gardening.

However, there are critical voices as well. Concerns are raised about high staff turnover, including changes in executive directors and heads of nursing. One review expresses dissatisfaction with a significant increase in daily care costs without adequate explanation, suggesting potential issues with management and transparency. Another serious concern mentioned is the facility's handling of Medicaid beds, with a family member sharing a distressing experience of being told to move their loved one due to financial constraints.

Despite these criticisms, many reviews end on a positive note, with families and visitors recommending Sunrise of Randolph for its exceptional care, beautiful setting, and the overall quality of life it offers to residents. The community's efforts to create a warm and engaging environment for seniors are frequently acknowledged and appreciated.