Sunrise Of Plainview

Positive Reviews:

• Many families have found comfort and peace of mind at Sunrise of Plainview, praising its cozy, family atmosphere and spacious living conditions.
• The staff, including the sales director and various front desk and care personnel, are commended for their warm personalities, hard work, and attentiveness to both residents and their families.
• Residents are reported to thrive in the engaging environment, enjoying activities, festive events, and delicious food, contributing to a sense of well-being and happiness.
• One family noted a significant improvement in their loved one's care after transferring from another facility, highlighting the warm welcome and accommodating nature of the staff.

Negative Reviews:

• There was an incident where a resident was sent to the hospital due to acute urinary retention after just two months in the care of Sunrise.
• A family experienced frustration with the admission process, citing a lack of transparency and cooperation from Sunrise's medical team and admission counselor. Their loved one was ultimately not accepted due to discrepancies between the hospital's and Sunrise's evaluations.

Overall, while many reviews highlight the compassionate care and positive environment at Sunrise of Plainview, there are concerns regarding specific incidents and the admissions process that potential residents and their families should consider.