Sunrise Of Petaluma

Positive Reviews:

• Staff members are consistently described as friendly, caring, and professional, contributing to a positive work and living environment.
• Several reviewers highlight the community's commitment to high-quality care, especially for those living with dementia.
• The facilities are praised for their cleanliness, spacious rooms, and comprehensive amenities including a library, beauty salon, and high-quality meals.
• Activities and events are well-received, helping residents to stay engaged and active.
• Family members express gratitude for the personal care and attention their loved ones receive, noting the positive impact on their well-being.

Negative Reviews:

• Concerns about cleanliness and organization within personal living spaces, including misplaced personal items.
• Instances of harassment and management's failure to address such issues promptly and effectively.
• Criticism of management practices, including communication and staffing levels, suggesting a disconnect between outward appearance and internal operations.
• A report of unprofessional hiring practices, raising questions about the facility's administrative competence.

Mixed Feedback:

• While many reviews praise the staff and care quality, there are significant concerns about specific management practices and resident safety.
• The community's amenities, activities, and care for those with dementia are consistently lauded, yet some reviews urge closer inspection and more frequent visits by family members to ensure quality of care.