Sunrise Of North Wales

Positive Reviews:

• Employees enjoy working at Sunrise, noting significant opportunities for career advancement and a culture of promoting from within.
• Staff are described as friendly, caring, and treating residents like family.
• Recent changes at Sunrise Senior Living have been well-received, including more activities, trips, and positive management shifts.
• Residents and their families appreciate the supportive and loving environment at Kyffin Grove.
• Community activities and the quality of food received high praise.
• Employees feel valued and report a sense of belonging and pride in their work.
• Comments highlight the cleanliness of the facilities and the happiness of the residents.

Negative Reviews:

• Concerns were raised about the care in the memory unit at Sunrise, including incidents of falls, inadequate hydration, and medication management issues.
• Some reviews mention high staff turnover and a decline in care quality and cleanliness after a change in ownership at Kyffin Grove.
• There are reports of management issues, including unaddressed concerns and staff being treated poorly.
• A reviewer expressed dissatisfaction with the loss of a key nurse and perceived negligence by management.
• A recommendation to look for alternative senior living options due to concerns over care and management.

Mixed Feedback:

• While there are reports of excellent staff and community atmosphere, some reviews highlight serious concerns regarding resident care and management practices.
• The transition of Solana Horsham to Kyffin Grove under Sage Senior Living has been met with optimism for future improvements.