Sunrise Of Newtown Square

Reviews of Sunrise Senior Living facilities present a mixed picture, with some families expressing gratitude for the care and compassion their loved ones received, while others raise concerns about management, staffing, and the quality of care.

• Several reviewers appreciate the welcoming and knowledgeable staff, clean and modern facilities, and the attentive care provided to residents with Alzheimer's and other conditions.
• Positive experiences highlight the facility's ability to make residents feel at home, with specific mentions of the clean environment, friendly staff, and engaging activities that encourage socialization and improve the quality of life for residents.
• On the other hand, some reviews criticize the management and business practices, describing them as lacking compassion and professionalism. Concerns about understaffing, high turnover, and billing issues are mentioned, suggesting a disconnect between the facility's mission statement and actual practices.
• Negative experiences include reports of residents suffering from injuries and ailments due to inadequate care, as well as complaints about the quality of food, the condition of amenities, and significant annual fee increases.
• While some families have had to make the difficult decision to move their loved ones out of Sunrise due to various concerns, others have found peace of mind and satisfaction with the care provided, emphasizing the importance of thorough research and consideration when choosing a senior living facility.

In summary, while Sunrise Senior Living has been a source of support and care for many families, prospective residents and their families are encouraged to carefully evaluate the facility, considering both positive and negative reviews, to make an informed decision.