Sunrise Of Madison

Sunrise of Madison has received mixed reviews from residents and their families. While the facility itself is praised for its beautiful grounds and well-maintained environment, opinions on the quality of care and staff professionalism vary significantly.

Some reviewers have expressed dissatisfaction with aspects of the care provided, including an incident involving medication management that was described as unethical. Concerns were also raised about the quality of food and the level of communication between staff and families. Despite these criticisms, there were acknowledgments of kind, compassionate, and caring individuals within the staff.

On the other hand, many reviews highlight positive experiences, emphasizing the facility's ability to provide a comforting and supportive environment for residents, especially those requiring memory care. The staff is frequently commended for their attentiveness, responsiveness, and the genuine care they show towards residents. Special mentions were made of staff members who went above and beyond in assisting families during challenging times, including the COVID-19 pandemic.

The range of activities, the quality of the living spaces, and the overall atmosphere of the community were also points of praise. Families expressed gratitude for the peace of mind they felt knowing their loved ones were in a safe, caring, and engaging environment. The efforts of the staff to maintain open and professional communication were appreciated, and the facility's location and aesthetics received positive remarks.

In summary, while some reviews indicate areas for improvement, particularly in medication management and food quality, the majority of feedback for Sunrise of Madison is overwhelmingly positive, with many families expressing satisfaction with the care their loved ones receive.