Sunrise Of Johns Creek

Positive Experiences:

• Appreciation for the diverse staff and their cultures and traditions.
• Gratitude for the attentive and friendly staff at Sunrise at Hunter Mill, highlighting the easy move-in experience and the care provided during COVID.
• Positive feedback on the care provided at Sunrise of John's Creek, with staff showing genuine care and attention.
• Recognition of the great place and loving care provided for parents in memory care.
• Compliments on the facilities, food, and especially the loving care at Sunrise of Hunter Mill, with a note on the compassionate support during a resident's final days.
• Praise for a great team and Executive Director, highlighting a beautiful community and phenomenal care platform.
• High recommendation for Sunrise of Johns Creek, noting the clean facilities, daily activities, and the kindness and personal attention received.
• Appreciation for the well-kept and organized facility that provides an elegant but homey ambiance.
• Utmost respect for Sunrise of Johns Creek due to the care provided, noting the hardworking and always smiling staff.

Negative Experiences:

• Criticism of the minimal patient care, lack of certified nursing assistants, and slow response to call lights. Mention of poor management.
• Complaints about a very angry receptionist, raising concerns about trustworthiness around elderly residents.
• Concerns about the lack of privacy for residents.
• Unpleasant experience with someone answering the phone rudely and hanging up immediately.