Sunrise Of Jackson

Sunrise of Jackson has received numerous positive reviews from family members of residents, highlighting the facility's professionalism, safety, and caring environment. Many reviewers expressed gratitude for the warmth and safety provided, especially during the COVID-19 pandemic, noting that the staff went above and beyond to keep residents safe and well-cared for.

Several reviews mentioned the lasting impression left by the staff's commitment and kindness, even during short stays. The facility was praised for its spacious, attractive, and well-maintained environment. The staff was consistently described as skilled, loving, caring, and dedicated, providing exceptional care and attention to residents with various needs, including those with advanced dementia and Alzheimer's.

Families appreciated the regular updates and communication from the staff, especially during times when visits were restricted. The level of personalized care and the effort to keep residents engaged through activities and special events were also highlighted. Some reviews specifically thanked staff members for their outstanding support and care, mentioning how they treated residents with dignity and respect towards the end of their lives.

One review expressed regret for not writing sooner about the positive experience their parents had at Sunrise, emphasizing the comfort it brought to know their loved ones were in good care. Another review shared a positive experience from a tour of the facility, noting the welcoming atmosphere, beautiful apartments, and the caring nature of the staff.

The Memory Care Team at Sunrise was commended for going the extra step to support residents and their families, with the staff being described as extremely well-trained and compassionate. Families felt grateful for the outstanding care provided to their loved ones.

Challenges such as transitioning to assisted living and dealing with staffing issues during dinner times were mentioned, but overall, the reviews were overwhelmingly positive. The facility's response to concerns and their efforts to maintain high standards of care and communication were appreciated.

In summary, Sunrise of Jackson is highly recommended by many families for its exceptional staff, caring environment, and the quality of care provided to residents, making it a comforting choice for those seeking a home for their loved ones.