Sunrise Of Golden Valley

Reviews of Sunrise of Golden Valley offer a mixed perspective on the facility's care, staff, and management. Some family members praise the facility for its attentive and kind staff, noting that their loved ones felt comfortable and well-cared for, highlighting the variety of activities available and the presence of a friendly house pet. They commend the staff for making difficult transitions smoother and for providing a welcoming and homey environment.

However, other reviews raise serious concerns about the facility's ethics, integrity, and honesty, particularly regarding their capability and willingness to care for residents with specific needs such as Lewy Body Dementia. There are alarming reports of last-minute rejections and misleading information during the sales process, causing distress and hardship for families.

Additionally, some reviews from former employees describe a negative work environment, citing mistreatment, favoritism, and a lack of concern for both staff and residents' well-being. Concerns about understaffing, inadequate response to resident needs, and a culture of misinformation and lack of transparency are mentioned, suggesting a disconnect between the facility's outward appearance and the actual quality of care and management.

On the other hand, there are positive remarks about the quality of care, with some families noting improvements in management and organization that have enhanced the resident experience. Activities and additional services such as fishing trips, movies, and concerts are highlighted as benefits for residents.

In summary, while some families have had positive experiences with Sunrise of Golden Valley, praising the staff's care and the facility's environment, there are significant concerns regarding management practices, staff treatment, and the facility's honesty and capability to care for residents with specific health conditions. Prospective residents and employees may want to consider these mixed reviews carefully.