Sunrise Of Frisco

Many reviews highlight the exceptional care and compassionate staff at Sunrise of Frisco, noting the comfortable, homey atmosphere and the community's ability to meet residents' needs effectively. Caregivers, nursing staff, and management are frequently praised for their competence and dedication to the residents' well-being.

Several reviewers have shared positive experiences regarding the Memory Care services, mentioning the friendly and always smiling caregivers, and the excellent activities and wellness programs. The facility is described as clean, welcoming, and professional, with a warm, friendly, and kind atmosphere that feels like home.

However, there are some criticisms, including concerns about the management staff and the level of care provided to residents with more significant needs. One review mentioned difficulties in communication with the staff after hours and dissatisfaction with the response to concerns raised. Another shared a more personal account of feeling that their loved one did not receive the expected level of care, highlighting issues with staff responsiveness and the handling of care tasks.

Despite these criticisms, many families express gratitude for the care their loved ones received, describing the staff as treating residents like family and providing a sense of purpose and worth. The facility is also commended for its engaging activities, clean environment, and the overall quality of care, which many feel justifies its reputation.

Some reviews specifically mention the positive impact of certain staff members and the professional, compassionate approach to care. The community is recommended by many for its excellent services, with some calling it the "Cadillac of assisted living" and praising its ability to make residents feel truly at home.

In summary, while there are some areas for improvement, particularly in communication and care for residents with significant needs, Sunrise of Frisco is largely celebrated for its caring staff, quality of life provided to residents, and the sense of community and home it fosters.