Sunrise Of Exton

Many reviews highlight the positive experiences families and residents have had at Sunrise of Exton, praising the community's caring and welcoming atmosphere, the quality of care, and the strong sense of family among staff and residents. Several reviewers noted the peace of mind they felt knowing their loved ones were treated with respect, dignity, and kindness. The staff's responsiveness and the facility's engaging activities, including a puzzle club and volunteer opportunities, were frequently mentioned as highlights.

However, not all feedback was positive. One review criticized the facility for poor care, lack of cleanliness, and slow response times, suggesting that the pandemic was used as an excuse for these shortcomings. Another review expressed frustration over unresolved maintenance issues, specifically mentioning property fencing that was falling apart. Additionally, there were concerns about the handling of personal items and billing practices following a resident's passing, with one family feeling unfairly charged.

Despite these criticisms, many reviews commend Sunrise of Exton for its exceptional staff, who are described as compassionate, efficient, and well-trained. The facility's commitment to providing meaningful activities and programs, such as Music and Horticultural Therapy, was also praised. The tenure of some team members, with over 20 years of service, was highlighted as indicative of a positive work environment and dedication to resident care.

Overall, while most reviews reflect a highly positive experience with Sunrise of Exton, noting its homelike atmosphere, quality meals, and caring staff, there are also important concerns that potential residents and their families may wish to consider.