Sunrise Of Edgewater

Positive Feedback:

• Many reviewers praise the cleanliness and beautiful community of the facility.
• Staff members are frequently described as caring, attentive, and treating residents like family.
• Several personal stories highlight the compassionate environment and the peace of mind it brings to families, especially during challenging times such as COVID-19.
• The facility is commended for its strong leadership and the staff's dedication to going above and beyond for residents' needs.
• Activities, dining options, and the overall atmosphere are highly rated, contributing to a sense of home and community for the residents.
• Communication with families is generally good, with staff keeping relatives informed and involved.

Negative Feedback:

• One review expresses disappointment with the absence of senior management during a significant event, questioning their commitment to the community.
• Concerns about pest control issues and management's responsiveness to such complaints are raised.
• Some experiences of poor communication and lack of attention to residents' needs are mentioned, including issues with medication management and personal care.
• A reviewer had a negative interaction with the assisted living director, feeling that the focus was more on financial aspects than on resident care.

Overall Impression:

The majority of reviews for Sunrise of Edgewater are overwhelmingly positive, with many families expressing gratitude for the care and support their loved ones receive. The staff's dedication, the facility's environment, and the quality of life provided to residents stand out as key strengths. However, there are isolated reports of management issues and concerns over specific incidents that suggest areas for improvement. Prospective residents and their families should consider these reviews as part of a broader assessment of the facility.