Sunrise Of East Brunswick

Positive Reviews:

• Seasonal events like Octoberfest are highly praised for their theme, music, ambiance, food, and decor, providing an enjoyable experience for both residents and guests.
• The staff at Sunrise East Brunswick is commended for their exceptional customer service, being personable, enthusiastic, compassionate, and energetic.
• Some reviewers highlight the caring and loving nature of the staff, contributing to a positive living experience for the residents.
• Several reviews mention the facility being a fantastic, homey place with a professional staff, making it strongly recommended for loved ones.

Negative Reviews:

• Concerns are raised about the facility's policy on financial arrangements, with one review stating a resident was asked to move due to inability to continue paying the high monthly fee after spending a significant amount over 2.5 years.
• Communication issues are mentioned, with one reviewer noting the lack of promised monthly updates on their sister's condition, only receiving calls for falls or care level changes.
• Warnings about the facility's policy on Medicaid rooms and the potential for relocating residents without clear communication or assurance of continued care at the same location.

Mixed Reviews:

• While many reviews praise the staff and the facility's environment, concerns about financial policies and communication practices suggest a need for potential residents and their families to thoroughly understand the terms and conditions before making a decision.