Sunrise Of Dix Hills

Many reviews highlight the attentive, caring, and responsive staff at the senior living community, with several families noting the positive impact on their loved ones' well-being. Residents are described as flourishing due to consistently good care, engaging activities, and a home-like environment. The management and nursing staff receive praise for their oversight and friendliness, contributing to a sense of family and community.

However, some reviews express concerns about the facility, including complaints about staff attitudes, resource limitations, and the allocation of staff duties, suggesting that care managers are overburdened with tasks outside their primary roles. These criticisms point to potential issues with staffing and resource management that could affect the quality of care and resident satisfaction.

Positive changes and improvements are noted by several reviewers, particularly with the arrival of new directors and the implementation of programs like the Reminiscence memory care program. Caregivers and staff members, including those in dining services and activities, are frequently mentioned for their exceptional service, kindness, and dedication to residents' happiness and well-being.

Family members appreciate the variety of activities and the efforts made to create a welcoming and engaging environment for residents. Special events like the Mother’s Day Brunch and daily activities are highlighted as enjoyable aspects of the community life.

Employees express pride in their work, describing the community as filled with compassionate, kind, and loving team members. The sense of a close-knit, warm, and cozy community is emphasized, with staff members feeling honored to contribute to the residents' quality of life.

Overall, while there are areas for improvement, the senior living community is largely viewed as a positive and caring environment for residents, with many families and staff members sharing heartfelt endorsements of the care and community provided.