Sunrise Of Decatur

The reviews for Sunrise of Decatur present a mixed picture of the facility, with some highlighting positive experiences and others expressing significant concerns. A few reviewers commend the facility for its caring staff, engaging activities, and the overall well-being of their loved ones. Positive mentions include the facility's efforts in hydration, meal variety, and the presence of pets. Some staff members are praised for their hard work and dedication, contributing to a pleasant environment for residents.

However, several reviews raise serious issues regarding the management, staffing levels, and cleanliness of the facility. Concerns include unattended residents, lack of professionalism among some staff members, and inadequate response to interview and employment inquiries. The facility's handling of personal care items and the overall cleanliness, including reports of pest infestations, are also criticized. Some reviewers express dissatisfaction with the management's communication and responsiveness, both to potential employees and to residents' families.

Financial and operational grievances are mentioned, such as charges for services not rendered, lack of raises or bonuses for employees, and dissatisfaction with the value for the cost of care. Despite these criticisms, some families report a satisfactory experience, noting the facility's aesthetics, the quality of care provided by certain staff members, and the positive impact on their loved ones' health and happiness.

In summary, while Sunrise of Decatur has aspects that are appreciated by some residents and their families, there are significant concerns regarding management practices, staff professionalism, and facility maintenance that potential residents and employees should consider.