Sunrise Of Chesterfield

Summary of Reviews for Sunrise Senior Living of Chesterfield:

• Some families experienced last-minute cancellations and felt their loved ones' needs were not adequately addressed, describing the situation as playing with people's lives.
• Many reviewers praised the staff for being accommodating, polite, and person-centered, highlighting positive interactions and the feeling of being welcomed.
• The transition to memory care was described as fabulous by one reviewer, who appreciated the educated and amazing staff, especially noting the cleanliness of the facility and the good variety of food.
• A professional helping people find senior living communities commended Sunrise of Chesterfield for their dedication to resident care and their proactive approach to resolving issues.
• Contrastingly, one review harshly criticized the management for neglect and unprofessional behavior, detailing instances of inadequate care, such as delayed laundry service, unattended medical needs, and poor communication.
• Several families shared their gratitude for finding Sunrise, mentioning the friendly staff and the helpfulness during difficult times, including during the COVID-19 pandemic.
• One family recounted a painful experience with inconsistent care and unprofessional staff during their mother's final months, expressing disappointment in the management's response to their concerns.
• The location of the facility was noted for its convenience by one reviewer.
• Experiences on the memory care floor were mixed, with one family citing numerous care issues, including medication errors and poor communication.
• A mistaken review about a dining experience at a diner was included, unrelated to senior living.
• Heartfelt stories were shared about the compassionate care received by residents, with families feeling blessed for the quality of life and the sense of home provided to their loved ones.
• Overall, many reviewers found Sunrise to be a peaceful, elegant, and beautiful place with a caring staff, though some experiences highlighted significant areas for improvement.