Sunrise Of Bloomfield

Positive Reviews:

• Many reviewers praise the caring staff and excellent director.
• Several families have noticed significant improvements in their loved ones since moving to the facility.
• Comments highlight the clean and welcoming environment, with recent positive changes noted.
• Some reviewers express satisfaction with the level of care and attention their family members receive, stating that their loved ones are content, safe, and well-cared for.
• One review appreciates the hard work of caregivers and the difficult nature of their job, offering high admiration for their dedication.

Negative Reviews:

• Several reviews criticize the facility for being understaffed, leading to neglect and unmet needs despite paying for extra services.
• There are complaints about cleanliness, particularly concerning the state of residents' bathrooms and rooms.
• One reviewer shares a distressing experience where their loved one was allegedly forced into hospice care inappropriately.
• Another review mentions a lack of proper care and attention leading to a resident's death, accusing the facility of deceit and lies.
• Concerns are raised about the lack of proper communication and the need for better training and oversight of staff.
• One individual, who worked at the facility, shares their negative experience with management and the impact on employee morale.
• There are mentions of residents with COVID-19 not being isolated properly, leading to the spread of the virus among other residents and their families.

Mixed Reviews:

• Some families acknowledge the challenges of assisted living and express that while the staff tries hard, there are systemic issues that need addressing.
• A review mentions the necessity of daily oversight and the use of a video camera for ensuring proper care, highlighting both positive and negative aspects of their experience.