Sunrise Of Alexandria

Negative Reviews Highlight:

• Concerns about the facility prioritizing profit over care, with reports of misleading information regarding activities and outings.
• Complaints about the quality of food, understaffing, and inadequate cleaning.
• Issues with security and resident safety, including residents being locked out of their rooms.
• Reports of personal belongings going missing and advice to remove valuable items from the premises.
• High staff turnover, including numerous directors, raising concerns about the facility's management and stability.
• Disappointment with the level of care and engagement in the Memory Care unit, including a lack of personalized attention and activities.

Positive Reviews Highlight:

• Praise for the caring and accommodating staff, who are attentive to residents' unique needs.
• Residents and visitors note the friendly and inclusive community atmosphere.
• Positive remarks about the facility being active, inviting, and homey, with a variety of engaging activities for residents.
• Appreciation for the excellent care provided, with staff respecting residents' autonomy and encouraging social interaction.
• Some reviewers specifically commend Sunrise of Alexandria for its positive energy and the sense of home it provides.

Mixed Feedback:

While some reviews express significant dissatisfaction with aspects of care, management, and security, others highlight the compassionate staff and vibrant community life. Prospective residents and their families are encouraged to conduct thorough research and visit the facility to form their own opinions.