Sunrise At West Essex

The reviews for Sunrise and its various facilities, including Reminiscence and Sunrise of West Essex, are overwhelmingly positive, highlighting the exceptional care, outstanding communication, and the warm, safe environment provided to residents. Families have praised the staff for their outstanding job in taking care of their loved ones, noting the ease of communication with staff members and the positive impact on their family members' lives. Many have recommended these facilities highly, citing the caring and compassionate nature of the staff, the engaging activities, and the overall atmosphere that feels like home.

Employees also share positive experiences, mentioning the welcoming management and the comfortable working environment. The care provided is often compared to that given by actual family members, with a strong emphasis on dignity and respect for residents. The facilities are described as managed by true professionals, offering reasonable prices for the quality of service provided.

However, there is a notable negative review expressing disappointment with the behavior of a staff member during a sensitive time. This review stands in contrast to the otherwise glowing recommendations, highlighting an isolated incident of perceived insensitivity and unprofessionalism.

Overall, the consensus among reviewers is that Sunrise facilities, including Reminiscence and Sunrise of West Essex, offer a high level of care, compassion, and value, making them recommended choices for those seeking assisted living options for their loved ones.