Sunrise At Pinehurst

Reviews of Sunrise at Pinehurst reveal a mix of experiences among residents and their families. Many praise the facility for its hardworking caregivers, beautiful environment, and the exceptional care provided, especially in the memory care unit. The staff is described as kind, caring, respectful, and professional, contributing to a positive experience for many residents.

However, some reviews highlight concerns, including issues with cleanliness, staffing levels, and communication. One visitor reported a resident's room smelling of body odor, and another review criticized the facility for being short-staffed and not living up to promises of improvement. Concerns were also raised about the quality of care in the memory care unit, with reports of rooms not being clean, residents' personal appearance deteriorating, and a lack of engaging activities.

Despite these criticisms, there are numerous positive testimonials. Families have expressed gratitude for the compassionate care their loved ones received, particularly praising the facility's response during the COVID-19 pandemic. The executive director and the team are commended for their passion, energy, and compassion. The facility itself has been described as gorgeous, resembling a southern bed and breakfast, and providing a welcoming environment for residents.

While some reviews mention the facility being expensive and a lack of veteran recognition, the overall sentiment is that Sunrise at Pinehurst offers a caring and professional environment for seniors. The staff's dedication, particularly in the memory care unit, has made a significant positive impact on residents and their families.