Sunrise At Mount Vernon

Many team members at Sunrise at Mt. Vernon express great satisfaction working there, highlighting the supportive and fair leadership, including the Executive Director and Department Coordinators. The work environment is described as fun, exciting, and rewarding, especially for those passionate about healthcare and giving back.

Visitors and family members praise the facility for its beautiful location, attentive and friendly staff, and the high level of care provided to residents. The community is noted for its cleanliness, welcoming atmosphere, and the variety of activities available to residents. Special mention is made of the facility's COVID-19 precautions and the personal touch in tours and interactions.

However, some reviews offer a contrasting view, mentioning concerns about staff being overworked and undertrained, with a high turnover rate. There are also complaints about management and the spread of rumors within the facility, suggesting a less positive work environment for some.

Despite these criticisms, many families have entrusted the care of their loved ones to Sunrise at Mt. Vernon, citing the staff's kindness, professionalism, and the positive impact on their family members' lives. The "Road to Home" program and memory care services receive special appreciation for their effectiveness and the compassionate care provided.

Overall, Sunrise at Mt. Vernon is commended for its dedication to both residents and staff, offering growth opportunities for employees and a caring, supportive environment for residents. While there are areas for improvement, particularly in staff management and training, the community is highly regarded by many families and professionals for its quality of care and welcoming atmosphere.