Sunrise At Fair Oaks

Many families and individuals have shared their experiences with Sunrise at Fair Oaks, offering a range of perspectives on the care and services provided. Positive feedback highlights the caring and attentive nature of the staff, with several reviewers noting the facility's ability to create a comfortable and welcoming environment for residents. The facility is described as bright, clean, and cheerful, with a team that is praised for treating residents with respect, engaging them in activities, and attending to their medical needs.

Specific staff members have been acknowledged for their exceptional service, making residents and their families feel like they have an extended family at Sunrise. The community atmosphere is frequently mentioned, along with the high quality of food and the range of activities available, contributing to a fulfilling living experience.

However, some reviews express concerns, particularly regarding the memory care unit. Criticisms include perceived inconsistencies in the level of care and service, with some suggesting that the staff, while doing their best, may lack adequate training for dealing with dementia and its escalating challenges. Concerns about the responsiveness of management and the maintenance team have also been raised, alongside comments on the high cost relative to the perceived value of services provided.

Despite these criticisms, many reviewers highly recommend Sunrise at Fair Oaks for its patient, loving staff and the overall quality of care. The facility has been described as an excellent place to work, with a sense of purpose and fulfillment reported by employees. For those considering assisted living options, Sunrise at Fair Oaks has been commended for its exceptional care, especially during the critical periods of hospice care and end-of-life transition, providing compassionate support to both residents and their families.