Sunrise At Countryside

Residents and their families have shared a range of experiences at Sunrise Senior Living facilities, with many expressing gratitude for the care and support provided. One reviewer highlighted the exceptional care their mother received, transitioning smoothly from independent to assisted living, and praised the staff's patience and communication. Another shared their sister's positive experience, attributing it to the dedicated efforts of the sales director and the team at Sunrise at Countryside.

Several reviews commend the caring and helpful staff, noting the effective communication and the welcoming environment that made residents feel at home. Activities and social opportunities were appreciated, contributing to a vibrant community life. The flexibility between independent and assisted living services was also a point of satisfaction for families, allowing for personalized care.

However, not all feedback was positive. Concerns were raised about management and operational issues, including high staff turnover and cleanliness. One reviewer experienced communication difficulties due to a language barrier, which impacted their initial impression of the facility. Another pointed out areas for improvement in food quality and responsiveness to resident needs.

Despite these criticisms, many families expressed deep appreciation for the care their loved ones received, highlighting the staff's kindness, professionalism, and dedication to resident well-being. The sense of community and the range of activities available were frequently mentioned as factors that enriched the lives of residents.

In summary, while there are areas for improvement, the overall sentiment towards Sunrise Senior Living facilities is positive, with many families grateful for the support and care provided to their loved ones.