Sunrise At Alta Loma

Sunrise of Alta Loma is highly praised for its caring and loving staff, comfortable rooms, homestyle food, and fun activities catering to all levels of need. Many reviewers express gratitude for the exceptional care their loved ones receive, highlighting the staff's attentiveness, the facility's maintenance, and the sense of family and community it fosters. Events and activities are frequently mentioned as highlights, contributing to a vibrant and engaging environment for residents.

However, there are concerns and negative experiences shared by some. One review criticizes the facility for its handling of residents with Alzheimer's and dementia, suggesting a lack of warmth and appropriate care. Another shares a distressing experience regarding a lack of communication following a resident's fall, leading to severe consequences.

Despite these criticisms, the majority of feedback is overwhelmingly positive. Staff members, including those in sales, care management, and activities coordination, are commended for their dedication, professionalism, and the genuine care they provide. The facility's environment, from its beautiful scenery to its welcoming atmosphere, is frequently lauded. The comprehensive care, including detailed attention to residents' daily activities, medical needs, and overall well-being, reassures many families of their loved ones' safety and happiness.

Overall, Sunrise of Alta Loma is recommended by many reviewers for its quality of care, supportive community, and the peace of mind it offers to families of residents. While there are isolated reports of dissatisfaction, the consensus suggests a facility committed to the well-being and enrichment of its residents.