Sunridge At Cambria

Negative Reviews:

• Facility described as understaffed and overworked, particularly during night shifts, leading to inadequate care for residents.
• Management criticized for being ineffective and in need of replacement.
• Some staff members perceived as rude and indifferent to residents' needs, with a focus solely on their paychecks.
• Complaints about undertrained staff and a primary focus on financial gain over resident care.
• Allegations of retaliatory actions by the director against those who question care or medication practices.
• Customer service and communication issues reported, along with accusations of dishonesty among personnel.
• General dissatisfaction with the facility's operation, described as a "fascist regime," and issues with room pricing.

Positive Reviews:

• Some reviews praise the facility for excellent care and service, highlighting the dedication of specific employees.
• Facility recognized for its effective memory care unit, with one reviewer noting significant improvement in their loved one's condition.
• Staff commended for being kind, considerate, and treating residents like family, contributing to a positive living environment.
• Positive remarks about the facility's cleanliness, room quality, and the overall welcoming and supportive atmosphere.

Mixed Feedback:

• While there are instances of high praise for the care and environment provided, significant concerns about staffing, management, and resident treatment raise questions about consistency in service quality.