Sunol Creek

Reviews of Sunol Creek Memory Care offer a mix of heartfelt commendation and critical feedback. Many reviewers praise the facility for its compassionate and knowledgeable staff, personalized care, and engaging activities. They highlight the facility's success in creating a warm, welcoming environment where residents with dementia can thrive. Positive mentions include the staff's expertise in dementia care, the variety of activities tailored to residents' interests, and the overall sense of community and respect for residents.

Specific staff members are commended for their professionalism, warmth, and dedication. The facility's efforts to engage residents in meaningful ways, such as inviting them to participate in staff meetings or organizing outings, are particularly appreciated. Communication with families is also noted as a strong point, with updates on residents' well-being being regularly and promptly shared.

However, there are criticisms as well. One review expresses dissatisfaction with the management's handling of a resident's agitation, alleging that the solution offered was inadequate and resulted in significant additional costs. This review also criticizes the facility for the state in which a resident was transferred to another facility, including lost personal items and inappropriate clothing.

Despite this, the majority of reviews express gratitude and satisfaction with the care provided at Sunol Creek Memory Care. Many families report feeling at ease knowing their loved ones are in good hands, highlighting the facility's commitment to quality care and the positive impact it has on residents' lives.