Sunny View Nursing Home

Positive Reviews:

• Many reviewers speak highly of Sunnyview, citing a healing and recuperative stay with caring staff across all departments.
• Visitors and residents appreciate the professionalism, kindness, compassion, dedication, love, and encouragement provided by the staff.
• The facility is praised for its cleanliness, good care, effective management, and excellent physical and occupational therapy services.
• Family members note the attentiveness and willingness of the staff to accommodate needs and wishes, highlighting the comfortable environment and great care.
• Some reviews commend the caring and hands-on approach of the owners, the cheerful atmosphere, and the quality of food.
• Employees describe Sunnyview as a great place to work, with caring staff and positive feedback from rehab residents.

Negative Reviews:

• Some reviewers express dissatisfaction with aspects of care, including perceived rudeness of certain staff members and cleanliness issues.
• Concerns are raised about the quality of meals, with one instance of a grilled sandwich and a cup of juice being considered dinner.
• Complaints include overmedication, underfeeding, lack of communication and coordination of care, and personal items being stolen.
• There are reports of patients being left dirty, ignored, and not receiving timely assistance, as well as infractions related to personal protective equipment.
• One review mentions a negative experience with the facility's director regarding the handling of concerns raised.

Conclusion:

While many reviews of Sunnyview are positive, highlighting the caring staff, cleanliness, and effective rehabilitation services, there are also significant concerns raised about aspects of care, staff behavior, and facility management. Prospective residents and their families are encouraged to consider both the positive and negative feedback when making decisions about care.