Sunny View Care Center

Reviews of Sunny View senior living facility present a mixed picture, with some highlighting positive aspects and others pointing out areas of concern.

• Several reviewers appreciate the friendly atmosphere, describing the residents and staff as sweet and like family. The staff is noted to be helpful, caring, and compassionate, with activities that are resident-centered.
• One review praises the facility for its clean environment, warm and friendly staff, and the variety of activities available for residents.
• However, concerns have been raised about the work/life balance for employees, with some feeling forced to work even when unwell.
• Some families have experienced issues with the care provided, particularly under hospice care, citing instances of neglect and a lack of compassion from certain staff members during critical times.
• There are complaints about the facility's cleanliness and maintenance, with one reviewer mentioning yellow and cracked walls, chipped paint, and an overall unclean environment.
• Financial transparency and communication have been flagged as problematic, with a family receiving an unexpected invoice months after being told there would be no expenses beyond insurance payments.
• One reviewer reported serious concerns about a resident's care, including issues with bed bugs, lack of hygiene, and inadequate attention from staff.
• Despite these criticisms, some reviews note improvements in the facility over the past year and recommend Sunny View as a great place for loved ones, highlighting the dedication of the staff and the quality of care.

In summary, while Sunny View has been praised for its friendly staff and resident-centered activities, there are significant concerns regarding staff work/life balance, resident care, facility cleanliness, and financial communication that potential residents and their families may want to consider.