Sunlight Senior Living

Positive Reviews:

• Many reviewers praise the company, highlighting the hands-on and supportive owners, the strong sense of community, and the dedication to the residents' care.
• Employees describe the working environment as a second home, with a fun-loving team, and appreciate the recognition of hard work.
• Some reviews note the facility as well-organized, professional, and caring, with management being understanding and willing to work with staff.
• Several comments commend the friendly and hardworking staff, the quality of food, and the range of activities available for residents.
• Improvements and major changes have been observed, leading to happier residents and a positive atmosphere for both residents and staff.

Negative Reviews:

• Criticism includes concerns over new ownership focused on profit, leading to inadequate care, poor cleanliness, and safety issues.
• Reports of pest infestations, unclean facilities, and lack of basic supplies paint a grim picture of the living conditions.
• Communication issues, both in terms of language barriers and operational inefficiencies like non-working phone lines, are highlighted.
• Staff turnover and allegations of mismanagement are recurrent themes, with some pointing out the lack of experienced leadership.
• Concerns over resident care include inadequate meals, medication mishandling, and a general lack of attention to resident well-being.

Mixed Feedback:

• While some reviews are glowing, praising staff and management, others urge caution, advising potential residents and their families to conduct thorough research and visit unannounced before making a decision.
• The facility has both staunch defenders and severe critics, indicating a varied experience for residents and staff alike.