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Suncrest Healthcare Center
2211 East Southern Avenue, Phoenix, AZ 85040
For Pricing & Availability
(800) 780-8101To Reach a Resident
(602) 305-7134Estimated Pricing
Price Comparison
Suncrest Healthcare Center Description
Suncrest Healthcare Center is a community that offers nursing care and is about 4.3 miles outside the small town of Guadalupe, Arizona. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 6.6 out of 10 making it the 110th highest rated community in the city out of 127 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Phoenix
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Residents and their families have noticed significant improvements in their well-being and health, including instances of residents walking for the first time with the help of leg braces.
- Staff members, some with a decade of experience at the facility, highlight the inclusive nature of the facility and its commitment to making residents happy, despite the occasional negative review.
- Many express gratitude towards the staff for their caring, loving, and friendly approach, noting the clean rooms, daily care, and the staff's willingness to go above and beyond.
- Visitors and residents appreciate the non-judgmental atmosphere, good food, and the sense of community among residents, with many choosing to return after hospital stays.
- Some reviews praise the facility for exceeding expectations with great staff, nice food, and updated décor, turning ordinary stays into extraordinary ones with excellent therapy and care.
Negative Reviews:
- Some reviews harshly criticize the facility for negligence, poor care, and unsanitary conditions, including reports of roaches and a lack of basic needs being met.
- Tragic experiences shared include the death of a young resident due to a toxic combination of drugs, with the family expressing regret for choosing the facility.
- Complaints about the administration and staff include allegations of neglect, lack of knowledge, and retaliation against complaints, with one reviewer having to involve the police over a false accusation.
- First-time workers and visitors report a lack of structure, unhelpful staff, and unsanitary conditions, leading to vows never to return.
Mixed Reviews:
- While some reviews acknowledge the facility may not meet everyone's standards, they commend it for serving parts of the community other facilities may not accept due to insurance limitations.
- Opinions vary widely, with some residents and visitors finding comfort and humor in the community, while others describe the facility as a "cesspool" and the "worst place to live."
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 1
Quality measure rating: 5
Long-term quality measure rating:
5
Nursing Home Overview
Participation
date: April 25, 1991
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 115
Total current residents: 64
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-02-04 | 2022-03-09 | D | Emergency Preparedness Deficiencies | Establish policies and procedures including evacuation. |
| 2022-02-04 | 2022-03-09 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-02-04 | 2022-03-09 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2019-09-19 | 2019-11-08 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2018-07-24 | 2018-09-06 | C | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2018-07-24 | 2018-09-06 | C | Emergency Preparedness Deficiencies | Establish policies and procedures for volunteers. |
| 2018-07-24 | 2018-09-06 | C | Emergency Preparedness Deficiencies | Establish roles under a Waiver declared by secretary. |
| 2018-07-24 | 2018-09-06 | C | Emergency Preparedness Deficiencies | Provide a means of sharing information on occupancy/needs. |
| 2018-07-24 | 2018-09-06 | C | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2018-07-24 | 2018-09-06 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2018-07-24 | 2018-09-06 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-02-03 | 2022-02-04 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2022-02-03 | 2022-02-04 | D | Resident Assessment and Care Planning Deficiencies | PASARR screening for Mental disorders or Intellectual Disabilities |
| 2022-02-03 | 2022-02-04 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-02-03 | 2022-02-04 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-02-03 | 2022-02-04 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2022-02-03 | 2022-02-04 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-02-03 | 2022-02-04 | E | Quality of Life and Care Deficiencies | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. |
| 2022-02-03 | 2022-02-04 | E | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2022-02-03 | 2022-02-04 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2022-02-03 | 2022-02-04 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2022-02-03 | 2022-02-04 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. |
| 2022-02-03 | 2022-02-04 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2022-06-23 | 2022-06-24 | D | Quality of Life and Care Deficiencies | Honor each resident's preferences, choices, values and beliefs. |
| 2019-09-19 | 2019-11-14 | E | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2019-09-19 | 2019-11-14 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-09-19 | 2019-11-14 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-09-19 | 2019-11-14 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-09-19 | 2019-11-14 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-09-19 | 2019-11-14 | E | Quality of Life and Care Deficiencies | Provide or get specialized rehabilitative services as required for a resident. |
| 2019-09-19 | 2019-11-14 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-07-27 | 2018-09-13 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2018-07-27 | 2018-09-13 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2018-07-27 | 2018-09-13 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2018-07-27 | 2018-09-13 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2018-07-27 | 2018-09-13 | D | Resident Rights Deficiencies | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| 2018-07-27 | 2018-09-13 | E | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2018-07-27 | 2018-09-13 | E | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2018-07-27 | 2018-09-13 | E | Resident Assessment and Care Planning Deficiencies | Plan the resident's discharge to meet the resident's goals and needs. |
| 2018-07-27 | 2018-09-13 | D | Resident Assessment and Care Planning Deficiencies | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. |
| 2018-07-27 | 2018-09-13 | E | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2018-07-27 | 2018-09-13 | E | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| 2018-07-27 | 2018-09-13 | E | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2018-07-27 | 2018-09-13 | E | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-09-19 | $29,355 |
| 2020-07-09 | $6,633 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2020-07-09 | 8 |
What is in the Neighborhood
- The closest city is Guadalupe which is 4.3 miles away and has a population of 6,177 (very small town).
- The average income is $38,571, which is very low compared to other zip codes.
- Weather
- High Temperature: 98
- Low Temperature: 59
- Average Temperature: 80.0
- Day Breakdown: The area gets 51 days of rain and 313 days of sun
- Precipitation: 0.4 inches a year
- The median age is 33.8 years old, low compared to other cities.
- 4.63% of the population are Veterans which is a average percentage of Veterans compared to other cities.
- 19.24% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 2% American Indian and Alaska Native, 3% Asian, 6% Black or African-American, 32% Hispanic or Latino, and 56% White.
- The average life expectancy in zip code is 78.59 years old, which is average compared to other zip codes.
- Air Quality: Good Days 60.0, Moderate Days 168.0, Unhealthy for Sensitive Groups Days 56.0, Unhealthy Days 13.0, Very Unhealthy Days 6.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Fry's Food and Drug
0.9 miles awayWalmart Neighborhood Market
1.2 miles awayDollarDays
3.7 miles awaySafeway
4.3 miles awayFood City
4.9 miles awayNone Found
Bus Stations
13939
0.0 miles away14094
0.1 miles away14093
0.2 miles away18064
0.2 miles away14540
0.2 miles awayBanks
Wells Fargo
0.9 miles awayBank of America
1.0 miles awayChase
1.0 miles awayBMO Harris Bank
4.3 miles awayAlliance Bank of Arizona
4.5 miles awayHospitals
Phoenix Memorial Center
4.0 miles awayHaven Senior Horizons of Phoenix
4.0 miles awaySt Luke's Behavioral Health Center
4.1 miles awayArizona State Hospital
4.3 miles awayMaricopa Medical Center
4.4 miles awayPharmacies
CVS Pharmacy
0.9 miles awayWalgreens
1.0 miles awayDentists
Beyond Expectation Dental
4.1 miles awayOn Call Dental Urgent Care
5.4 miles awayWestern Dental
5.4 miles awayWeekend Dental Care
5.8 miles awaySavon Dental
6.2 miles awayParks
Phoenix
0.1 miles awayCopper Leaf Park Three
0.1 miles awayHermoso Park
0.2 miles awayCopper Leaf Park One
0.4 miles awayCopper Leaf Park Two
0.4 miles awayPlaces of Worship
Roosevelt community church
5.1 miles awayThe Church of Jesus Christ of Latter-day Saints
8.8 miles awayFirst Methodist Episcopal Church of Glendale
13.4 miles awayShopping
Arizona Mills
4.0 miles awayBrooklyn Bedding
5.2 miles awayThe TV Outlet
5.2 miles awayMy Florist Plaza
5.8 miles awayDesert palm
6.3 miles awayCulture
Performing Arts Center (PAC)
0.6 miles awayEastlake Amphitheatre
3.8 miles awayPhoenix Symphony Hall
4.4 miles awayHerberger Theater
4.5 miles awayOrpheum Theatre
4.6 miles awayRestaurants
OK Fish & Chips
0.8 miles awayApplebee's
1.0 miles awayMorning Glory Café
1.0 miles awayIHOP
1.0 miles awayTam’s Chinese and Mexican Foods
1.2 miles awayGet exact pricing & check availability
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