Sun Oak Assisted Living

Reviews of Sun Oak Senior Living offer a mixed perspective on the facility, with some expressing dissatisfaction while others praise the care and environment provided.

• One review describes the facility as dark and depressing, with minimal furniture in shared rooms.
• Several reviews commend the facility for its cleanliness, good care, and the quality of meals and dining service, though some note a lack of activities, especially on the memory care side.
• Many reviewers highlight the friendly and caring nature of the staff, mentioning that their loved ones receive excellent care and enjoy the food and activities available.
• Some families have had positive experiences with both the Assisted Living and Memory Care services, noting the supportive environment for their relatives.
• Concerns were raised about management responsiveness and adherence to privacy policies, with one reviewer detailing a negative experience with the move-in process and staff attitude.
• Another review shares a distressing experience with the facility's handling of a resident's attempt to leave the premises and the subsequent transfer to a more restrictive unit.
• One reviewer expressed heartbreak over the facility's handling of their father's belongings after his passing, stating that most were discarded without notice.
• Visitors and families note the facility's warm and homey atmosphere, though some mention it appears rundown and in need of updates.
• Activities and community engagement are highlighted positively in several reviews, with mentions of enjoyable events and efforts to make fun and laughter a part of daily life.
• Concerns about the practice of medicating residents for behavior management were also mentioned.
• Many families express gratitude for the care their loved ones receive, describing the staff as an extension of their family and praising the facility for its entertainment, activities, and overall loving environment.

Overall, while some reviews point to areas needing improvement, particularly in management communication and facility upkeep, many families and visitors find Sun Oak Senior Living to be a caring and welcoming place for their loved ones.