Sun City West Assisted Living

Positive Reviews:

• Charlene at the front desk was praised for being very helpful and friendly, potentially influencing a positive decision about moving to assisted living.
• One resident lived at Pegasus Sun City West Assisted Living and Memory Care for over a decade, receiving exceptional and loving care throughout her stay.
• Several reviews highlight the welcoming and friendly atmosphere for residents, with staff being very welcoming and the community being described as a home away from home.
• Great community feedback mentions happy staff, smiling residents, excellent food, and fun activities.
• Positive remarks about excellent care, great food, and a variety of activities in a wonderful assisted living community.
• An employee expressed love for being part of the team since the opening in 1998, inviting others to see why it's a great place to call home.
• Brookdale SandRidge in Sun City West, AZ, was commended for its clean facility, supportive and friendly staff, and impressive food selection, providing a comforting and supportive environment for residents.

Negative Reviews:

• Concerns about the facility's deterioration over the last two years, with high staff turnover and a perceived lack of care from newly hired staff.
• A review mentioned it as a terrible workplace due to poor management and lack of communication from supervisors.
• One review detailed a distressing incident where a resident's call for help was ignored for hours, leading to hospitalization due to low oxygen levels, criticizing the level of care and staff response.

Mixed Feedback:

• One review simply stated the facility looks expensive without further detail.