Sun City Senior Living

Many reviews highlight the caring and dedicated nature of the staff at Pacifica Sun City Center, with several reviewers noting the positive impact on their loved ones. The facility is praised for its attentive and compassionate care, especially during challenging times like the COVID-19 pandemic. The staff's efforts to keep families informed and provide extra attention have been particularly appreciated.

Activities and engagement are a strong point, with the Activities Director emphasizing the deep relationships formed with residents and their families, facilitated by regular contact through social media, Facetime, and Zoom. The community is described as welcoming, with staff across various departments going above and beyond to ensure a high level of care.

However, there are concerns raised about the facility, including issues with the billing department and pest control. One review mentions a discouraging stance on COVID-19 vaccinations, which contradicts CDC guidelines, causing confusion and concern.

Positive experiences with the facility's amenities, such as the availability of outside vendors for various services and the proactive approach to COVID-19 vaccinations, are noted. The Memory Care Unit receives specific praise for its bright, clean, and inviting environment.

Several reviews express gratitude towards the staff for their hard work and dedication, especially during events and hurricane preparation. The ongoing renovations and improvements to the facility are also mentioned positively, contributing to a brighter and more uplifting environment.

Despite a few negative experiences, the majority of reviews commend Pacifica Senior Living for its exceptional care, strong community, and the positive impact it has on residents and their families. The staff's kindness, professionalism, and dedication are consistently highlighted as key strengths of the facility.