Summit Place Of Mooresville

Summit Place has received a variety of reviews highlighting the positive aspects of its care, environment, and staff. Many reviewers praise the facility for its caring and friendly staff, clean and tidy environment, and the range of activities available for residents. The facility is noted for its effective communication through regular Zoom meetings and special events to keep families connected, even during challenging times like the pandemic. The value for money, quality of food, and the overall family-oriented atmosphere are also commended.

Residents and their families feel safe and well-cared for, with one reviewer specifically mentioning the excellent memory care provided. The staff is described as personable, knowing every resident by name, and treating residents with respect, patience, caring, and love. The community at Summit Place is often referred to as a big family, where residents thrive and enjoy a high quality of life.

However, there are some negative reviews concerning staff behavior and management issues. Concerns about staff not wearing masks, allegations of staff abuse towards residents, racial issues, and mismanagement have been raised. These reviews suggest a need for improvement in certain areas, particularly in staff conduct and oversight.

Overall, while Summit Place is generally well-regarded for its care, environment, and community, there are significant concerns that potential residents and their families may want to consider and investigate further.