Summerfield

Negative Reviews:

• Some reviewers have expressed dissatisfaction with the staff, describing them as non-attentive and terrible.
• Concerns have been raised about the health and wellness director, with accusations of carelessness, rudeness, and abusive behavior.
• Issues with responding to residents' needs, such as not responding to help buttons and problems with ant infestations, have been reported.
• There have been complaints about the facility not properly administering pain medication as required.
• One reviewer reported aggressive behavior from employees and inadequate care for residents, including improper meals.

Positive Reviews:

• Many find the facility better than others, citing cleanliness and organized operations.
• Staff kindness and attentiveness have been highlighted, especially in engaging residents in activities and ensuring their comfort.
• The facility has been described as well-run, with spacious suites and satisfactory meals for residents.
• Truewood by Merrill in Bradenton, Florida, received high praise for making a family's transition smooth, providing excellent care, and maintaining clean and pleasant surroundings.
• Some reviewers have noted the food quality as outstanding and appreciated the empathy and accommodation provided by the staff.

Mixed Reviews:

• While some reviews mention staffing issues, particularly during holidays, others appreciate the overall management and care provided.
• There are conflicting opinions about specific staff members, with some accusing them of poor behavior and others defending their dedication and hard work.