Suite Living of Inver Grove Heights

Summary of Reviews:

• Some reviews highlight concerns about unmet care needs due to staffing issues and a lack of attention to residents' needs, emphasizing the importance of advocacy for the elderly.
• There are allegations of unethical and immoral care provided to a resident, raising serious concerns about the facility's practices.
• Many employees express a high level of satisfaction working at the facility, praising the supportive team, homey feel, and the care and love shown to residents.
• Positive experiences include the facility's design, which fosters a sense of community among residents, and the attentiveness and personal touch in care, such as being addressed by name upon arrival.
• Advice for those coordinating care with hospice includes ensuring all care requirements are documented and verified, as there were experiences of care falling short, especially towards the end of a resident's life.
• There are mixed reviews about the dining experience and meal assistance for residents requiring help, with some noting a need for improvement in this area.
• The facility's cleanliness, layout, and amenities, including activities and outdoor spaces, receive praise, contributing to a positive living environment for residents.
• Concerns are raised about financial practices, specifically regarding refunds after a resident's passing, suggesting a need for more compassionate handling of such situations.
• Overall, many reviews commend the facility for its caring staff, well-maintained environment, and the quality of care provided to residents, with recommendations for those considering the facility for their loved ones.