Success Rehabilitation At Rock Ridge

Negative Reviews:

• Several reviewers describe the facility as poorly run, dirty, and cheap, with unprofessional staff and unfair treatment of clients.
• Complaints include a lack of focus on rehabilitation, favoritism among clients, and potential violations of standards.
• It's mentioned that the facility is often staffed by agency workers due to an inability to retain employees, suggesting poor management and working conditions.
• Some reviewers express disappointment with the quality of care and the physical condition of the building, describing it as a "dump."
• There are reports of the facility being cold and only partially painted, indicating neglect of the environment.
• One reviewer had a negative experience with the hiring process, feeling misled and unfairly treated by HR.

Positive Reviews:

• Several reviewers praise the facility, particularly for its caring staff and effective rehabilitation services.
• Success stories include significant improvements in residents' physical, cognitive, and emotional well-being, with some moving on to more independent living situations.
• Family members of residents express gratitude for the care provided, highlighting the dedication and professionalism of the staff.
• Employees share their positive experiences working at the facility, citing a supportive environment, opportunities for growth, and a focus on client-centered care.
• One detailed review commends specific staff members for their exceptional care and the noticeable difference in their loved one's recovery compared to other facilities.

Mixed Feedback:

• While some reviews highlight the facility as a top choice for rehabilitation, others strongly advise against it, pointing to a divide in experiences and opinions.
• The facility is described as both the "best rehab in the World" and a "total waste of money and time," indicating varied personal experiences.
• One reviewer suggests that positive impressions may be overly influenced by employees or their families, questioning the authenticity of some reviews.