Suburban Woods Health & Rehabilitation Center

Reviews of the facility present a mixed picture, with some highlighting exceptional care and others pointing out significant concerns. Positive feedback praises the staff's dedication, particularly in rehabilitation services, where many have noted significant improvements in their or their loved ones' conditions. The facility's ability to provide personalized care and attention, including physical and occupational therapy, has been commended. Several reviewers have expressed gratitude for the compassionate and professional demeanor of the staff, the cleanliness of the facility, and the quality of the food provided.

On the other hand, some reviews raise serious issues regarding cleanliness, staff behavior, and overall patient care. Complaints include unresponsiveness to patient needs, particularly in severe pain management, and allegations of neglect. There are also mentions of unsatisfactory interactions with certain staff members, perceived as unwelcoming or unprofessional. Concerns about the facility's representation online versus the actual conditions have been noted, suggesting a discrepancy that some find misleading.

While many testimonials highlight the facility's supportive and effective rehabilitation services and commend specific staff members for their dedication, there are calls for improvement in areas such as cleanliness, staff responsiveness, and accurate representation of the facility's conditions. The contrasting nature of the reviews suggests that experiences can vary significantly, underscoring the importance of considering a range of perspectives when evaluating the facility.