Stratford Place Of Rochester Hills Memory Care

Reviews of Stratford Place and similar facilities have shown a wide range of experiences. Some reviewers have praised the facilities for their exceptional care, cleanliness, and the compassionate, dedicated staff who treat residents like family. Many have highlighted the excellent assistance, regular medication and meal management, and the efforts to keep residents active and engaged through various activities. The management's responsiveness and the steps taken to ensure safety during the pandemic have also been commended.

On the other hand, some reviews have raised serious concerns about the level of care and professionalism at certain facilities. Issues such as neglect, unprofessional staff behavior, lack of communication with family members, and the mishandling of residents' personal items have been mentioned. These negative experiences have led some reviewers to advise against placing loved ones in these facilities.

It's also noted that recent changes in management at some facilities have led to improvements, indicating a responsiveness to feedback and a commitment to better care. However, experiences seem to vary significantly, suggesting that the quality of care might depend on specific staff members or management teams at the time.

Overall, while many families have had positive experiences, indicating that some facilities provide a loving and caring environment for their residents, there are also reports of significant issues that potential residents and their families should carefully consider.