Stratford Place

The reviews for this senior living facility present a mixed picture, with some reviewers expressing deep satisfaction and others voicing serious concerns.

• Several reviewers praise the facility for its exceptional care, cleanliness, and the compassionate, dedicated staff. They highlight the facility's efforts in providing excellent assistance, engaging activities, and a homely atmosphere, making residents feel like part of a family.
• One reviewer, a physician with extensive experience in healthcare, commends the facility for its above-standard care, meticulous attention to residents' health, and the staff's genuine concern for the well-being of the residents.
• Employees and family members of residents have noted the facility's exceptional job in taking care of their loved ones, especially during challenging times like the pandemic. They appreciate the safety measures, regular updates, and creative activities designed to keep residents engaged.
• However, some reviews raise significant concerns about the facility's management and staff behavior. Complaints include unprofessional conduct, lack of communication with family members, and neglect in administering medications and notifying family members of the residents' declining health.
• One particularly distressing review mentions a resident's personal items being hidden by employees, and management responding rudely to concerns raised by family members.
• There are also mixed feelings about the recent changes in management, with one reviewer noting improvements and expressing hope for continued progress.

In summary, while many reviews highlight the facility's strengths in providing care and creating a welcoming environment, there are serious concerns that potential residents and their families should consider. The contrasting experiences shared by reviewers suggest that experiences at this facility can vary widely.