Storypoint Union

Overall Impressions: Story Point receives high praise for its impressive facilities, caring and responsive staff, and the variety of care levels offered, from independent living to assisted nursing care. The community is described as clean, welcoming, and beautifully designed, with amenities and activities that cater to a wide range of interests and needs.

Facility and Atmosphere: Visitors and residents describe the atmosphere as beautiful, welcoming, and home-like. The facility boasts bright and open rooms, a café with delicious offerings, and well-maintained common areas. The community is noted for its cleanliness and engaging environment where residents are seen as happy and thriving.

Staff and Service: The staff at Story Point are consistently highlighted for going above and beyond in their roles. From front desk personnel to management, the team is described as positive, helpful, and genuinely caring towards residents. Employees express pride in their work and a strong commitment to creating a joyful and fulfilling experience for residents.

Resident Satisfaction: Residents and their families express high levels of satisfaction with the services and care provided. The community is commended for its responsiveness to needs and requests, with one resident noting that minor issues were addressed within 90 minutes. The variety and quality of food, the range of activities, and the overall sense of community are frequently mentioned as key factors in their satisfaction.

Recommendations: Many reviewers would highly recommend Story Point for those seeking senior living options. The community is praised for its exceptional culture, attentive care, and the vibrant, loving atmosphere it provides for residents. Employees and visitors alike note that it feels like a family, making it a highly recommended choice for senior care.