Storypoint Fort Wayne

Residents and their families have shared overwhelmingly positive experiences at StoryPoint locations, highlighting the exceptional quality of life, amenities, and staff. The food is frequently praised for its deliciousness and presentation, especially noted by a resident's mother who loves the salmon. The facility's cleanliness and bright, sunny atmosphere are consistently mentioned, along with the variety of activities and the sense of community among residents.

Staff members, including Whitney and Emily, are commended for their professionalism, warmth, and dedication to creating a welcoming and engaging environment. The commitment to resident satisfaction is evident, with staff going above and beyond to accommodate special requests and ensure that residents can enjoy a vibrant social life.

StoryPoint's philosophy of encouraging residents to "Dream Big" and focusing on creating the best possible experience is highlighted as a unique and valuable aspect of their community. Employees express pride in their work, noting the positive culture, strong team dynamics, and the joy of making a difference in residents' lives.

However, there is a mention of unprofessional behavior within the leadership team in the culinary department at one location, indicating room for improvement in prioritizing residents' best interests over staff ego. Additionally, a concern about unpaid bills going to collections was noted, suggesting some operational challenges.

Overall, StoryPoint is highly recommended by residents, their families, and staff for its exceptional care, vibrant community life, and commitment to excellence in senior living.