Stoneybrook Assisted Living

Positive Reviews:

• Memory care unit highly praised for its cleanliness, pleasant smell, and top-notch staff who genuinely care for the residents, leading to happy and well-cared-for patients.
• Significant improvements and happiness observed in residents, with one noting their loved one becoming more lighthearted and engaging in singing and dancing, attributing this change to the caring staff and excellent facilities.
• Assisted living facility recommended for its kind, compassionate, and attentive staff, with the new executive director ensuring the best possible care.
• Efficient admission process and helpful management and nursing staff highlighted at Stonybrook, making it a recommended choice.
• Staff at one facility showed full dignity and respect to a resident with vascular dementia, providing excellent care and support to the family throughout her decline.

Negative Reviews:

• Some facilities criticized for showing wear and tear, lacking in activities and attention to residents, and having a layout that seemed long and narrow.
• Experiences of very poor care leading to calls for shutdown by some reviewers.
• Former employee criticizes one facility for prioritizing financial concerns over resident care, especially for those not independent, and highlights neglect in the memory care building.
• Poor administration and lack of trained staff for memory care at Stoneybrook Assisted Living, including a serious medication error and maintenance issues.

Mixed Reviews:

• While some residents enjoy their living spaces, issues with timely assistance and bland food were noted.