Stonehenge Of Orem

Reviews of the senior living facility present a mixed picture, highlighting both commendable aspects and areas needing improvement. Positive feedback praises the facility for its caring and professional staff, particularly noting instances where elderly residents were treated with exceptional kindness and patience. Families have expressed gratitude towards the staff for making their loved ones feel at home, emphasizing the quality of nursing care, the delicious food, and the comprehensive therapy services provided.

However, several reviews express significant concerns regarding the facility's operations. Issues cited include instances of medical negligence, such as a failure to administer insulin correctly and overlooking symptoms of serious conditions. Communication problems with staff, perceived rudeness, and a lack of promptness in responding to emergency calls were also mentioned. Concerns about understaffing and the staff's language barriers were highlighted, impacting the timely administration of medication and overall patient care.

Despite these criticisms, some reviews acknowledge efforts by the facility's administration to address problems and improve the quality of care. The directors were praised for their dedication to patient and family wellbeing, though some families felt that the attention to detail in patient care was lacking unless specific orders were given.

Overall, while there are heartfelt stories of excellent care and rehabilitation, there are also accounts of experiences that fell short of expectations. These mixed reviews suggest that while the facility has strengths in certain areas, there is a clear need for improvements in staff training, communication, and patient care protocols.