Stonecreek Health & Rehabilitation

StoneCreek has received a mix of reviews from residents and their families. Some highlight the facility's cleanliness, the kindness and care of the staff, and the effective rehabilitation services provided, including occupational therapy, physical therapy, and speech therapy. Many feel their loved ones are safe and well-cared for, with staff taking a personal interest in residents.

However, there are significant concerns raised by others. These include instances of neglect, such as a resident's serious health condition being overlooked, leading to critical outcomes. Complaints about the facility's hygiene, broken equipment, and inadequate response to medical needs during the pandemic have been noted. Additionally, there are reports of theft, rudeness, and lack of gentleness from some staff members. The quality of food and the professionalism in handling urgent cases have also been criticized.

Despite these issues, some reviews praise the facility for its attentive, thorough, and caring staff, particularly highlighting the excellence of the physical therapy team and the overall professionalism of the healthcare provided. The administration is described as cheerful and helpful, with a notable absence of unpleasant odors and a sufficient number of staff to attend to residents' needs.

On the other hand, the facility has been described as the "worst place on earth" by a reviewer, and another would prefer a dog kennel over Stonecreek for their loved one. These starkly contrasting views suggest that experiences at StoneCreek can vary widely.

In summary, while some have found StoneCreek to be a caring and effective facility for rehabilitation and long-term care, others have had deeply troubling experiences, raising serious concerns about aspects of care and management.