Stonebridge Health & Rehabilitation Center

Positive Reviews:

• Many reviewers have praised the staff for being kind, caring, and professional, highlighting their dedication to the well-being of residents.
• Several families have expressed gratitude for the exceptional care their loved ones received, particularly noting the warm, homey atmosphere and the strong bonds formed between staff and residents.
• Specific instances of staff going above and beyond, such as comforting residents and their families during difficult times, have been highlighted as reasons for recommending the facility.
• The cleanliness of the facility and the quality of care provided have been specifically mentioned as satisfactory by some reviewers.

Negative Reviews:

• Some reviewers have expressed dissatisfaction with the level of service, mentioning issues such as lack of bathing, physical therapy, and overall poor service for residents.
• Concerns about the facility being outdated, filthy, and lacking in amenities such as entertainment and adequate space for visitors have been raised.
• There have been complaints about the management of resident supplies, laundry practices, and the professional conduct of some staff members.
• A few reviewers have stated they would not trust the facility with the care of their loved ones again, citing a decline in quality over time.

Mixed Reviews:

• While some reviewers found the staff friendly and welcoming, they also mentioned unrealistic expectations set by management and a reluctance to return to the facility.