Stonebridge Florissant

Negative Reviews:

• Several reviews strongly advise against placing loved ones in this facility, citing severe neglect, understaffing, and incompetence.
• Complaints include residents not being bathed often, high staff turnover, and lack of proper care for bedridden or non-verbal residents.
• Some reviewers reported that their calls were blocked or not returned by the facility's management.
• There are alarming accounts of residents being left unattended, not receiving meals or medication on time, and living in unsanitary conditions.
• One reviewer mentioned a loved one being admitted to the hospital due to neglect experienced at the facility.
• Former employees describe the work environment as unprofessional, with false documentation and inadequate training.

Positive Reviews:

• A few reviews praise the facility for its cleanliness, caring staff, and the quality of care provided to residents.
• Some employees and family members describe the environment as family-friendly, with a strong sense of community and teamwork.
• There are mentions of enjoyable resident activities, community outings, and a pleasant working environment.
• One family member appreciated the care their spouse received, noting the cleanliness of the facility and the supportive staff, despite acknowledging occasional understaffing.

Mixed Feedback:

• The reviews present a mixed picture, with some highlighting positive experiences and others detailing serious concerns about resident care and facility management.
• It's important for potential residents and their families to consider both the positive and negative feedback and conduct their own due diligence.