Stone Gardens Assisted Living

Positive Experiences:

• Many families have praised the staff at Helen's Place and Stone Gardens for their professionalism, kindness, and caring nature, highlighting their dedication to ensuring residents are happy and well-cared for.
• Specific staff members have been mentioned for their helpfulness in transitions and daily care, showcasing a personal touch in their interactions with residents and their families.
• The administration at Stone Gardens has been commended for being responsive and quick to address concerns, with a particular note on the quality of nursing care provided.
• Residents and their families have appreciated the sense of community and the familial atmosphere at Stone Gardens, with many expressing gratitude for the support and care received during challenging times, including the COVID-19 pandemic.
• Several reviews have highlighted the comprehensive care and attention to detail in services ranging from nursing to maintenance, dietary needs, and administrative support.

Negative Experiences:

• One review from a former employee described a challenging work environment at Stone Gardens, citing issues with staff behavior, management responsiveness, and organizational problems.
• Another review criticized the timeliness and quality of services, including meal service and housekeeping, suggesting a lack of organization and attention to resident needs.

Overall:

The majority of reviews for Helen's Place and Stone Gardens are overwhelmingly positive, with many families expressing satisfaction with the care their loved ones receive. The staff's dedication to the well-being of residents is a recurring theme. While there are a few negative remarks, particularly from a former employee's perspective, the general consensus points to a caring, professional, and supportive environment for seniors.